Effective Date: [January 1, 2026]
Last Updated: [April 14, 2026]
Introduction
Yellowhead Home & Glass Ltd (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our website [www.yellowheadglass.com], you consent to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect personal information when you:
Request a quote
Fill out a contact form
Call, email, or communicate with us
Book a service (home or auto)
This may include:
Name
Email address
Phone number
Home or service address
Vehicle details (for auto glass services)
Project details (window and door installation, siding, renovations)
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Pages visited and time spent on the site
Referral sources (such as search engines or advertisements)
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Ensure proper website functionality
Analyze website traffic and performance
Support marketing and advertising (including remarketing)
You can manage or disable cookies through your browser settings.
How We Use Your Information
We use your information to:
Provide quotes and estimates
Schedule and deliver services
Communicate regarding your project or service
Improve our website and customer experience
Send promotional offers (only with your consent)
Comply with legal and regulatory requirements
Consent
By providing your personal information, you consent to its collection, use, and disclosure as outlined in this policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.
Opt-Out Options
You may opt out of certain data uses at any time:
Marketing Communications: You can unsubscribe from emails by clicking the “unsubscribe” link included in our emails or by contacting us directly.
Cookies & Tracking: You can adjust your browser settings to refuse cookies or notify you when cookies are being used.
General Requests: You may contact us to request that we limit or stop the use of your personal information, subject to legal or contractual obligations.
How We Share Your Information
We may share your information with:
Service providers (hosting, CRM, scheduling tools)
Suppliers or subcontractors involved in your project
Insurance companies (for auto glass claims, if applicable)
Legal authorities if required by law
We do not sell your personal information.
Third-Party Services
Our website may use third-party services such as:
Google Analytics
Google Ads
Meta (Facebook and Instagram) Ads
Embedded content (maps, videos)
These services may collect data according to their own privacy policies.
Data Retention
We retain personal information only as long as necessary to:
Provide services and maintain records
Fulfill warranty and follow-up obligations
Comply with legal, tax, and accounting requirements
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information.
However, no method of transmission over the Internet is completely secure.
Your Rights
Under Canadian privacy laws, you have the right to:
Request access to your personal information
Request corrections to inaccurate information
Withdraw consent for certain uses
To exercise these rights, please contact us.
International Data Transfers
Some service providers may store or process data outside of Canada. In such cases, your information may be subject to foreign laws.
Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Yellowhead Home & Glass Ltd.
[Address: 5012 – 54 Ave., Bonnyville, AB T9N 2G7]
[email: [email protected]]
[Phone: 780-826-6405]
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Advertising & Tracking Disclosure
We may use tools such as Meta Pixel and Google Ads tracking to measure advertising performance and show relevant ads to users who have visited our website.
